Hospital patients were left “sobbing and humiliated” by uncaring staff, an investigation has found.
The independent inquiry said the Mid Staffordshire NHS Trust had become driven by targets and cost-cutting.
The report - the latest in a long line of critical reviews into the trust - said the poor care caused “unimaginable distress and suffering”.
It outlines instances where patients were “routinely neglected”, and documents cases where patients were left in soiled sheets which relatives were forced to wash.
Patients were left alone, leading to falls - some fatal - which were sometimes not reported.
Half of the patients and relatives who gave evidence also cited problems getting enough food and drink.
The report criticised the “ineffective” management which were too often concerned with hitting targets, particularly in A&E, as well as the “lack of compassion” and “uncaring attitude” which was too often demonstrated by staff.
But staffing levels were also said to be too low because the trust was trying to slash costs by £10m.
Read more at BBC Health.
Tags: Mid Staffordshire
