Posts Tagged ‘Integrated care’

Health Bill distracting NHS from making savings

By Mike Broad - 24th January 2012 11:12 am

Service integration to deliver the Nicholson Challenge is more important than NHS reform say MPs on the influential Health Select Committee.

The report on public expenditure, by the cross-party committee, says the reorganisation process in the NHS continues to complicate the push for efficiency gains. NHS chief executive David Nicholson wants £20bn of savings by 2015.

The MPs say that, although the push towards GP commissioning may have facilitated savings in some cases, it more often creates disruption and distraction that hinders the ability of organisations to consider truly effective ways of reforming service delivery and releasing savings.

The report expresses concern that trusts are currently making savings through “salami-slicing” existing processes and services instead of rethinking and redesigning the way services are delivered.

The Nicholson Challenge can only be achieved through a wide process of service redesign on both a small and large scale, the report says. These changes should not be deferred until later in the Spending Review period: they must happen early in the process if they are to release the recurring savings that will be vital in meeting the challenge.

Commenting on the report, Sir Richard Thompson, president of the Royal College of Physicians, said: “We agree that meeting the £20bn efficiency savings at the same time as dealing with the increasingly elderly population is a difficult challenge for the NHS. It is crucial that the proposed reforms help services meet this challenge, rather than distract from it. The government has failed to set out clearly how this will be achieved.

“While improving efficiency, the NHS must still at the same time invest in quality. A key priority is to provide consultant delivered care, which would both improve standards and patient experience, and save money. The health reforms must also improve the process for making decisions about service reconfiguration, for this will increase the availability of consultants, and facilitate seven day infrastructure to underpin consistent patient care. Clinicians and local communities should lead those decisions.”

The MPs says that more integration of services is vital. While the separate governance and funding systems make full-scale integration a challenging prospect, health and social care must be seen as two aspects of the same service and planned together for there to be any chance of a high quality and efficient service being provided which meets the needs of the local population within the funding available.

Dr Hamish Meldrum, chairman of BMA council, said: “Better integration of care is key to improving patient care yet many of the implications of the Health and Social Care Bill, including the government’s focus on competition, will make this harder to achieve.”

He described the Bill as a “distraction” and said it “is causing chaos on the ground even before the legislation has been passed. It is perhaps little wonder that those trying to make efficiencies are focussed on short-term issues, such as their job prospects, and making rushed decisions on savings rather than looking to the longer term”.

He added: “There is still time for the government to withdraw the Health and Social Care Bill - a bill which an increasing number of health professionals are opposed to - and work with healthcare professionals and others to agree a more pragmatic way forward.”

The MPs conclude that it is too early fully to assess the types of savings being made in 2011-12, the first year of the QIPP programme. However, the report says: “We are concerned that there appears to be evidence that NHS organisations are according the highest priority to achieving short-term savings which allow them to meet their financial objectives in the current year, apparently at the expense of planning service changes which would allow them to meet their financial and quality objectives in later years.”

Read the full report.

Read a blog on the Health Bill.

Integrated care: same priority as waiting times

By Mike Broad - 7th January 2012 3:46 pm

Delivering integrated care should have the same priority as reducing waiting times, two health think tanks have claimed.

A joint report, by the the King’s Fund and the Nuffield Trust, argues that integrated care - which aims to coordinate care more effectively around the needs of patients - is essential to meet the needs of the ageing population and transform the way care is provided to people with long term conditions.

The Department of Health can create an environment in which integrated care can flourish, the report says, and it is less about extra spending and more about removing rigidities in the system and encouraging creativity.

The report follows the Prime Minister’s pledge earlier this year to make integrated care one of his five key priorities for the NHS and the NHS Future Forum’s call to ‘move beyond arguing for integration to making it happen’. The think tanks were subsequently approached by the Department of Health to feed in ideas for a national strategy on integrated care.

The report argues that integrated care offers an opportunity to improve services for those who need them most and help deliver the productivity improvements on which the future of the NHS depends. It sets out a number of recommendations designed to embed integrated care across the health and social care systems over the next five to ten years.

These include:

- A clear, ambitious and measurable goal to improve the experience of patients needing coordinated care, to be delivered by a defined date.

- Enhanced patient guarantees including an entitlement to an agreed care plan and a named case manager responsible for coordinating care.

- Reforms to financial incentives so that NHS payment systems reward good outcomes for patients rather than encouraging admissions to hospitals.

- Clear guidance on how competition will operate in the NHS to avoid perceptions that competition rules are a barrier to delivering integrated care.

- A programme of organisational development to support NHS organisations and local authorities to make change happen.

The report calls on the Department of Health to articulate a clear and compelling case for change and create an environment in which NHS organisations and local authorities can deliver integrated care at scale and pace. This, it argues, is essential to overcome a ‘permission-based’ management culture in the NHS that often discourages innovation and risk.

Chris Ham, chief executive of the King’s Fund, said: “Integrated care can be delivered without further legislative change or structural upheaval and would be embraced by the professions and NHS staff. It is time to move from pockets of good practice to ensure it is a must do priority and make it the core business of everyone involved in health and social care.”

In a speech on 7 June 2011, the Prime Minister said “integration is really important to our vision of the NHS” and made integrated care one of his five NHS ‘guarantees’.

The NHS Future Forum published its report following the listening exercise on the Health and Social Care Bill on 13 June 2011. A follow up report on its latest phase of engagement will be published in the coming weeks and integrated care is one of four work streams set up as part of this engagement exercise.

Dr Jennifer Dixon, director of the Nuffield Trust, said: “Let’s make integrated care real for patients, particularly older people - it is about time. The Department of Health can create an environment in which integrated care can flourish - this is less about extra spending and more about removing rigidities in the system and encouraging creativity.

“If not now, then when?”

Read the full report.

Life course approach to women’s health needed

By Mike Broad - 21st October 2011 8:36 am

A life course approach to women’s health should be adopted to tackle issues such as drinking, smoking and obesity which can affect women throughout their lives, say experts from the Royal College of Obstetricians and Gynaecologists (RCOG) in a new paper.

The RCOG’s paper, called Why should we consider a life course approach to women’s health?, is calling for a more unified and woman-centred approach to health promotion, disease prevention and management and says the current organisation of women’s healthcare is disjointed.

Women need consistent, accurate information to equip them at an early stage to make better decisions about their health, for example, how their fertility changes as they age, about healthy eating and exercise to avoid excess weight gain that adversely impacts their health and their children’s health.

The paper highlights smoking and alcohol as major concerns for women. They are both associated with poor pregnancy outcomes including miscarriage, preterm delivery and low birth weight and impaired fetal development. Alcohol affects a woman’s ability to conceive and passive smoking puts children at increased risk of respiratory disease. In addition, drinking above recommended limits and smoking are risk factors for many chronic diseases in later life.

A life course approach also means understanding the link between past reproductive experiences and current or future health, and ensuring that clinicians are alert to the reproductive histories of their patients. For example, roughly half of women who experience gestational diabetes will develop type 2 diabetes within 10 years and women with hypertensive disorders in pregnancy are more likely to develop future cardiovascular disease.

The paper also highlights the need for greater integration of services across different sectors. For example, the traditional separation of contraceptive services and antenatal services hinders delivery of effective preconception care or postnatal contraception which are both key to achieving control of fertility and healthy pregnancies and children.

Professor Judith Stephenson, from the UCL Institute for Women’s Health and lead-author of the paper, said: “Current configuration of women’s healthcare reflects the interests of separate medical specialities and this may not meet the full spectrum of women’s healthcare needs.

“A life course view offers a more joined up approach with implications for long-term health gain and places the emphasis on education and early intervention.”

Professor Scott Nelson, from the University of Glasgow and co-author added: “It is essential that patients and health professionals take a long term view to reproductive health, given our ability to identify early women at risk of pregnancy complications, diabetes and heart disease. Every health care interaction should ensure that women are in the best health for the next stage in their lives.”

Read more.

Integration needs governance, leadership and IT

By Mike Broad - 7th July 2011 2:36 pm

Many practical issues around governance and leadership need to be addressed if health and social care organisations are to improve integration and deliver better care for patients, a study says.

Integration of health services is a hot topic following recent changes to the Health and Social Care Bill, with the health secretary now saying it’s of a higher priority than the introduction of competition.

The study, called Integration in Action: Four International Case Studies, is based on analysis of four separate organisations in Europe and the US that have made good progress integrating health (and in one case) social care services, despite a challenging policy climate.

Across all four sites, several external factors were found by researchers to have driven integration, with for example the prospect of reduced payments to doctors by funders was a key catalyst for integration. External forces could also act as a constraint,  however, with payment systems inadvertently discouraging integration between providers in some cases, and data protection regulations sometimes limiting the degree to which personal information could be shared between health professionals.

The organisations covered by the study were notable for having found routes around such hurdles by focusing on operational processes that helped to align incentives and practices across teams and organisations. Six ‘integrative processes’ were identified by the researchers: clinical, organisational, informational, financial, administrative and normative.

Of these, leadership and effective governance arrangements were particularly critical to developing shared objectives and embedding positive interaction between clinical tools, and the intelligent use of data and IT systems. In some cases targeted payments linked to the performance of specific tasks were also used to encourage the greater coordination of care.

The findings hold lessons for the current debate in England on how to organise and deliver more integrated and seamless patient care.

Specific issues include the tension between choice and integration; the financial incentives associated with Payment by Results that reward hospital activity in preference to integrated, community based services; regulatory and assurance frameworks that divert managerial and clinician attention away from integration; and public resistance to service reconfiguration that may be needed to support integrated care.

The study says national policy is important in providing an encouraging context for integrated care to develop. As the systems for regulation, accountability and measuring outcomes are redeveloped in the NHS there is a window of opportunity to promote a supportive context for integration.

In particular the NHS Commissioning Board and Monitor may wish to consider developing more radical models for bundling payments across pathways, as well as devising regulations that more actively support further integration where it can be shown that this will deliver measurable benefits to service users.

The case studies analysed included Community Care North Carolina, a government funded network that aims to improve access and quality levels for Medicaid beneficiaries; Greater Rochester Independent Practice Association, an independent practice association in upstate New York; Regionale HuisartsenZorg Huevelland, a Dutch organisation providing support to GPs to deliver integrated diabetes care in the Maastricht region; and North Lanarkshire Health and Social Care Partnership, an NHS and social care partnership in Scotland.

Dr Rebecca Rosen, senior fellow at the Nuffield Trust and one of the report’s authors, said: “There is now a window of opportunity to promote moves to deliver more integrated and seamless care for patients following the government’s commitment to amending the Health and Social Care Bill.

“Our international study underlines the fundamental importance of building a shared vision and goals across different providers and teams, developing robust operational processes and drives home the crucial role that that trusted and respected clinical leaders play in this respect.”

Read the full report.

Are we trying to give patients more choice?

By Mike Broad - 8th September 2009 5:18 pm

I’ve an admission to make. I don’t really understand patient choice. I thought I did but then something came along and shook that belief - in this case, the integrated care pilots.

But, more of them later. My school boy view of patient choice is that if you give patients information about providers and, indeed, access to more providers, they’ll become more sophisticated health care consumers.

To me, it’s always felt like the empowerment bit of patient choice is just an excuse; the real bit is encouraging patients to seriously consider travelling elsewhere for their healthcare thus scaring local services into improving their quality (well, productivity anyway).

There’s only one problem - most patients really can’t be arsed to travel (not forgetting that many of them actually like their local hospital, whatever the stats suggest).  

I was recently offered an appointment with an orthopaedic surgeon at six different hospitals - half of which were privately run - over my dodgy left knee. Like so many others, I simply chose my nearest NHS one.

I haven’t seen any specific evidence that patient choice is working. I’ve covered a lot of problems with it over the years, from the wasting of public money on unfulfilled contracts to the undermining of the GP and consultant relationship through Choose & Book. However, I appreciate that it could theoretically work. This appears neither here nor there to the government as it ploughs on regardless.

Now we have a pilot programme of integrated care organisations (no, I didn’t know what one was either). The first one has just been approved by the Cooperation and Competition Panel, allowing a GP practice and a foundation trust to merge. City Hospitals Sunderland Foundation Trust will combine with the Church View Medical Centre practice, which has 6,300 patients. The scheme is one of 16 pilots announced by the Department of Health earlier this year.

Hang on a minute. What happens to patient choice (and my fragile understanding of it)? If primary and secondary care are effectively integrated, the GPs are clearly going to favour their own consultants when it comes to referral - their organisation’s financial interests will rest on it.  

While one could imagine this integration could improve the coordination of care, particularly if social services are also involved, there’s no doubt it will reduce choice and, possibly, work against the best interests of the patient.

From where I sit this looks like a contradictory initiative at odds with the overarching thrust of health policy. And presumably this initiative will involve yet more reorganisation, time, money, etc.  

Can someone please explain to me - in words of one syllable - how these approaches are consistent?

Foundation trust can acquire GP practice

Healthcare Republic - 10th August 2009 11:24 am

A foundation trust’s acquisition of a practice in Sunderland will not create conflicts of interest, the Cooperation and Competition Panel (CCP) has ruled.

The integrated care organisation pilot will see City Hospitals Sunderland acquire the Church View medical practice to create a ‘vertically integrated’ healthcare system.

Organisations including the NHS Alliance have expressed concern that such a merger would represent ‘market capture’ - effectively enabling the foundation trust to generate cash by referring to itself.

But the CCP has said that the proposed merger will not breach current competition rules.

In his statement, director Andrew Taylor admitted there was a “risk… that those GPs will have an incentive to refer patients to their employing hospital”.

Read more at Healthcare Republic.

How do we build teams without walls?

Dr WR Burnham, registrar of the Royal College of Physicians - 22nd July 2009 10:06 am

Reconfiguration and its associated drive towards providing care closer to home throws up a number of challenges.

Specifically, as patients with long-term conditions make increasingly complex moves between primary and secondary care, demand management may occasionally disrupt the close working between generalist and specialist practitioners necessary for effective care.

As the chronic disease burden rises, specialists and generalists will need to work together more closely to better meet the needs of patients with long-term conditions throughout the time of their illness.

Unsurprisingly, many of the royal colleges are now looking at ways to erode the artificial boundaries between NHS organisations in order to restore the close working relationships that used to exist. In 2008, the RCP, RCGP and RCPCH, together with representation from the NHS Alliance Specialist Network, published its own concept paper Teams without Walls.

This argues for an integrated model of care in which multi-professional teams are designed by local clinicians and patients and cut across traditional interfaces.

The anecdotal UK evidence in favour of integrated working practices between primary and secondary care of this kind is considerable. There is also much evidence from the USA. However, an efficient mechanism to facilitate this integration has up until now been elusive.

While by no means perfect, practice-based and world class commissioning may offer new levers to initiate clinical integration, provided this involves patients, generalists and specialists working together to design patient pathways. The working party responsible for Teams Without Walls collected numerous examples which illustrate that, with imagination, integrated services can be achieved.

The common features of these services were clinical leadership and involvement; high quality partnership with professional management; primary and secondary care partnerships; committed and flexible commissioners; clear patient focus; clear governance arrangements; and agreed measures and standards to ensure continuous improvement.

Consequently the college is now working with the RCGP, the Patient and Carer Network and the specialties we represent to develop tailored models in order to define a high quality service. Such services could then be used by commissioners, in cooperation with local doctors (generalists and specialists) and patients with long term conditions, to plan pathways of care that put into practice these principles.

Linked intimately to the future success of this approach is the ability of both the generalist and specialist to learn to work in different ways in the future. Current and future trainees should be trained in integrated care and, during training, they should be supported outside hospital in the same way as in hospital.

Thus, the doctors have to change and lead change, a theme of Lord Darzi’s Next Stage Review. If local commissioners respond to this challenge, then the future is bright.