The GMC aims to provide more support to doctors attending fitness to practise hearings by encouraging greater familiarisation with the process in advance.
An online hearing room will allow doctors, patients, and witnesses to take a virtual step inside a hearing, and users can tour the room and see who attends and why.
The site includes virtual versions of all those who might attend a hearing, such as lay and medical members of the panel, and a doctor’s representative. All 12 of these characters can be clicked on for an explanation of who they are and what role they play in a hearing. The site also shows the reception area and waiting rooms for doctors and witnesses so that anyone attending a hearing can arrive feeling more comfortable with their surroundings.
In addition, the GMC will provide doctors with a booklet about what to expect at hearings.
The GMC is also launching a project to support vulnerable witnesses. This project allows witnesses to come into the GMC’s buildings in advance of the hearing and be shown round. They can also ask to be joined by an independent ‘friend,’ assigned on the day of the hearing, to provide support.
Paul Philip, the GMC’s director of standards and fitness to practise, said: “The vast majority of doctors do a good job in often difficult circumstances. We know this because of the 218,000 doctors practising in the UK, we receive around 5,000 complaints per year, and around 200 come before a public hearing.
“But attending and giving evidence in a hearing can be a daunting process for members of the public and doctors alike. We hope that this initiative will offer some peace of mind to all those who are called to give evidence at our hearings, and that the opportunity to familiarise themselves with the process and the look and feel of a hearing will help to demystify it.”
Dr Nick Clements, head of medical services (Leeds) at MPS, commented: ”We should welcome this approach - it’s very useful material to assist people unfamiliar with the GMC process - whether they are a witness, or a doctor facing charges. It helps create a feeling of familiarity with the process that should help to reduce the stress associated with attending a hearing.”
View the virtual hearing room.
Read more about the Information for doctors initiative.

