Posts Tagged ‘David Nicholson’

For ‘The Big Listen’ read ‘The Big PR Exercise’

By Jacky Davis, consultant radiologist and co-chair of NHSCA - 12th April 2011 11:08 pm

When the trio of likely lads Cameron, Clegg and Lansley appeared recently at Frimley Park Hospital to launch the ‘Big Listen’ the staff looked like rabbits caught in the headlights. They were supposed to be there to tell the politicians what they felt about the reforms but instead they were the recipients of the Big Schmooze. And in truth it would take a brave nurse or theatre porter to stand up in front of the press and TV cameras and tell the Prime Minister what they really thought of their proposed health reforms.

So the first question is who is going to listen to whom? All the talk on the government’s side is of misunderstandings, repackaging, reassurance and a better presentation of ideas. It seems that it is we who have not been listening hard enough, and Mr Lansley’s only problem that he is not a natural ‘communicator’.

Andrew Lansley is not a listener. I’ve had the dubious pleasure of meeting him on two occasions, and can confirm that like many politicians he only listens to what he wants to hear. He is not interested in anti-market views, and most certainly believes his critics are simply wrong. The only reason he is having to grit his teeth and pretend to pay attention now is the formidable array of opponents to his legislation, and a stark warning from Sir David Nicholson that the ‘reforms’ will lead to chaos.

David Cameron, with his laissez faire attitude to his cabinet ministers, is waking up rather late in the day to the fact that the ‘reforms’ have provoked strong antibodies from the profession and the public. He knows only too well that a government that makes a mess of the NHS will be severely punished at the polls.

Andrew Lansley has had plenty of opportunity to listen. He could have discussed his proposals with NHS workers before producing them fully formed shortly after he had promised ‘no more top down reorganisations of the NHS’. But he didn’t. He could have listened to the 6,000 responses to the bogus ‘consultation’ exercise, but he didn’t and none of the major concerns was taken on board. He could have taken on board some of the 700 proposed amendments in the recent committee stage of the bill but he didn’t.

There is no reason to suspect that the Big Listen will be any different - a cosmetic exercise to bamboozle those who don’t understand the underlying purpose of the Bill and to stave off disaster at the forthcoming local elections. You only have to look at who he has appointed to lead the exercise to know that there is no serious intention to make significant change. And the recent leaked memo from Sir David Nicholson, claiming that certain elements can’t be changed, indicates that only minor surgery is contemplated.

The problem is not with Mr Lansley’s communication skills but with what he has to sell. There is no misunderstanding on the part of the opponents of the bill. We understand very well that all the elements of the bill that trouble people - Monitor, ‘any willing provider’, the draconian powers of the Commissioning Board, the flawed version of GP commissioning - are part of the long term plan. This is to change the NHS into a funder of healthcare, not a provider. The NHS will pay the bills but the care will be provided by competing organisations, initially including NHS institutions and the voluntary sector but increasingly by the private sector.

No amendments will alter this as the government will not be willing to compromise the core purpose of the legislation - they would lose the advantage of all the political pain they have had to endure. Talk of amendments misses the point - the whole bill is toxic. We don’t want reassurance or a better class of schmooze. We want the legislation to be withdrawn, as the BMA has called for already. I hope the likely lads are listening.

Cuts should also affect our private sector friends

By Mike Broad - 23rd June 2009 11:09 am

Everyone is aware that the NHS is screwed for funding for the foreseeable future.

Debate has raged over just how much the NHS is going to have to cut  sorry, save through ‘efficiencies’ - but it’s going to be many billions.

We know this because we keep being told it. David Nicholson (you know the one, your boss, head honcho of the NHS) has been particularly active in the media warning that we’re all going to have to tighten our belts.

Fair enough. Though it does make his recent appearances in front of the health select committee (HSC) over the use of management consultants appear paradoxical.

It’s estimated that the NHS spends at least £600m a year on management consultants - and that’s a conservative guess. The truth is we don’t know hence the HSC’s interest.

In his first appearance in front of the HSC, in December 2008, Nicholson said all the right things. The HSC suggested that NHS should know centrally how much it is spending, and Nicholson agreed.

Nicholson also said that expenditure was set to fall in the first half of this year as they’d set up an internal consultancy that would perform the same role but using existing employees. Considering that some management consultants charge the NHS more than a £1,000 a day for their services, it makes a lot of sense.

However, Nicholson then changed his tune when he appeared in front of the HSC again a few months later. This time he was adamant that the Department of Health shouldn’t be monitoring the spend centrally - it amounted to micro-management. “We do not think it is the right thing to do,” he said.

Why did he change his mind? Presumably he decided there are enough checks and balances locally to ensure transparency and accountability around the use of management consultants. I don’t think there are.

Fortunately, the HSC urged the government to centrally record overall spend, and day rates, and coordinate the assessment of value.

The big management consultancy firms are very powerful, with their leading figures often advising - and sometimes sitting within - government. One could imagine that they wouldn’t want too much scrutiny around all their public sector contracts.

The common experience from the front-line is that management consultants come in and, with great fanfare, tell managers and senior doctors what they already know. It recently prompted Dr Jonathan Fielden, chair of the BMA’s consultants’ committee, to call for the NHS to stop using them altogether. 

I don’t agree. Maybe they can be useful. Nicholson claimed they were instrumental in taking the NHS from deficit into surplus. But, we need more evidence on the value of their work.

I’d also like the HSC to throw a little light on the role of senior civil servants and their advisors within the Department of Health. There have been a steady stream of them - with some big name new additions - who have tub thumped for the introduction of the private sector into the NHS only to then move into that sector and benefit from the reforms.

I’m sure they’ve made their decisions for the right reasons - but we should have procedures in place to prove it.

NHS chief executive says “all bets are off” in slump

HSJ - 5th June 2009 3:01 pm

The NHS chief executive, David Nicholson, said there would be a “root and branch” exploration of how best all NHS organisations can prepare now for the financial challenge ahead.

“All bets are off. We need to move away from the NHS being built for growth to being able to sustain itself in a prolonged limitation on resources,” he said.

The scale of the challenge is unprecedented, he added.

In his annual report last week, Mr Nicholson said the NHS would have to make efficiency savings of £15bn-£20bn from 2011-14.

Read more at HSJ.