Posts Tagged ‘Complaints’

Replace “wholly ineffective” Health Ombudsman

The Health Ombudsman is wholly ineffective and should be replaced, claims a report. The report, by the Patients Association, shows how some families - hav...

“No enforced apology over disputed NHS care”

The GMC has launched a consultation on doctors' professional duty to be open and honest about mistakes in the NHS. "The BMA strongly believes that patient...

GMC consultation on being open and honest

Patients can expect honest explanations from healthcare professionals if something goes wrong with their care under proposed new guidance from health regul...

Ombudsman concern over unsafe discharge

The Parliamentary and Health Service Ombudsman has published a damning series of new cases that expose potentially avoidable deaths and patients suffering ...

Rise in written patient complaints about NHS

There's been a significant rise over the past year in the number of written complaints made against NHS hospitals and community services. The total nu...

Addressing the increase in patient complaints

Doctors are more likely to be the subject of a complaint or claim than ever before. This news won’t come as a surprise to most doctors, as the GMC’s 20...

GMC holds complaint info without doctors’ knowledge

More than 4,000 doctors a year have complaints made against them to the GMC that will remain on their record indefinitely without their knowledge, a medica...

“Transform NHS approach to complaints now”

A revolution is needed in how the NHS handles complaints, a report chaired by Rt. Hon Ann Clwyd MP says. The report was commissioned by the Prime Ministe...

Complaint numbers from patients on the up

Doctors reported more concerns about their colleagues in 2012 than previously, with the GMC calling it "a welcome change of culture in the medical professi...

NHS receives 3,000 written complaints a week

The number of written complaints about NHS organisations in England was 162,000 during 2012-133, the equivalent of more than 3,000 written complaints a wee...

Doctors facing more complaints over negligence

NHS doctors are facing more complaints, defence body claims. The MDU portrays an increasingly harsh medico-legal climate in its annual report, in which d...