Hospital Dr News

Rash of NHS trusts put into quality special measures following CQC inspections

Kettering General Hospital Foundation NHS Trust has become the fourth trust to enter special measures in the past week.

Kettering was rated inadequate overall, with concerns expressed by the CQC over safety and leadership.

The Isle of Wight Trust was also put in special measures today, following United Lincolnshire Hospitals Trust and Northern Lincolnshire and Goole Hospitals Foundation NHS Trust earlier in the week.

A new interim chief executive has been appointed at Kettering after the incumbent left within six months of taking up the post.

In Kettering’s emergency department, the CQC found “insufficient staffing levels” to meet the patients and “no effective processes” to ensure that patients who turned up at A&E were safe to wait up to two hours to see a clinician.

It also said there were “not enough registrars or junior doctors” to cover weekend or out-of-hours shifts. The CQC criticised the trust for not providing an electronic list of priority patients or an electronic handover of care.

Inspectors raised “serious concerns” over the “accuracy and quality of its referral to treatment data” and the “long delays” some patients faced to receive treatment. It found waits of more than 52 weeks, and in October only 69% of patients were seen within 18 weeks against a 92% national target.

Meanwhile, concerns were raised about the The Isle of Wight Trust about the quality and safety of services, low staff morale and an out of touch leadership team. The CQC report also found serious concerns about the safety of mental health services.

The integrated trust which provides acute, ambulance, community and mental health services to around 140,000 people living on the island will now receive a ‘support package’ from NHS Improvement.

Anne Eden, Executive Regional Managing Director for the South at NHS Improvement, said:“The CQC’s report makes clear that the trust is not consistently providing the quality of care people expect of the NHS and these concerns must be addressed quickly. Putting the trust in special measures will give it access to additional support to make improvements at pace.

“We will continue working with the trust to bring about rapid improvement across all the services it provides so that all local patients can be confident in the care they receive.”

Northern Lincolnshire and Goole NHS Foundation Trust went into special measures for quality earlier this week.

The CQC expressed concern about the quality of urgent and emergency care, outpatients and maternity services, and stated that the trust needs leadership support to develop a robust improvement plan that could make the changes needed for patients.

The trust was also placed into financial special measures by NHS Improvement last month.

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