Hospital Dr News


47 trusts must improve performance ratings

By Mike Broad - 17th October 2009 4:55 pm

The Care Quality Commission has warned 47 NHS trusts that they must improve significantly over the next year to be allowed to register with the health regulator and avoid sanctions.

On releasing the 2008/2009 performance ratings for of all 392 NHS trusts in England, the regulator said it would be focusing on improving the standards at persistently under performing trusts (see list below).  

The ratings, which are developed from information provided by trusts, inspections and audits, reveal a mixed picture.

More patients were seen in A&E within four hours, more received treatment within 18 weeks of referral and more were screened for chlamydia. There were also big reductions in the number of MRSA and Clostridium Difficile cases, and improvement in the financial management of trusts.

Trusts are given ratings from ‘weak to excellent based on how they score on quality of care and financial management.

Fewer trusts scored ‘excellent’ for the quality of their care compared with last year’s figures. The drop in ratings was worst among acute hospital trusts.

Cynthia Bower, CQC chief executive, said: “The NHS has performed well on quality, which is good news in the face of a rigorous assessment. But it is clear that some trusts are struggling and that some issues are proving tough nuts to crack.

“My biggest concern is those trusts that are ‘weak’ and persistently ‘weak’ or ‘fair’. They must do better for their patients.

“I want to ring the alarm bell in the boardrooms of these organisations. Next year, all trusts must register with us to legally function. It is clear that many have significant work to do and a short time in which to do it.”

Next year, all trusts will have to register with the CQC to be allowed to legally function. They will have to meet basic standards in order to achieve this. 

CQC said compliance with core standards is a good indication of whether a trust is ready for registration. Overall compliance with standards increased from 95% to 96%. However, compliance with fully meeting all core standards in the acute sector fell from 69% last year to 59% this year.

If trusts fail to reach those benchmarks the regulator can impose a range of sanctions including prosecution and closing a service down.

Niall Dickson, chief executive of the Kings Fund, said: “The worry is the 32 trusts who year after year fail to meet these standards. Unfortunately, the ratings on their own do not shed light on why some trusts perform well and others do not.

“Patients served by the hospitals and other services that consistently rank at the bottom have a right to know why these organisations are not providing the quality of services that is expected from them. We need to understand whether the problems are managerial or structural, and what is being done to help them raise their game.”

NHS Confederation chief executive, Steve Barnett, said: “It is extremely heartening to see that for the first time ever, more than 100 trusts scored excellent for financial management - at the same time it is concerning that some continue to experience performance issues.

“With the NHS entering the most demanding period of financial pressure in its history the reasons for this need to be understood if the performance of the best trusts is to be reflected across the whole of the system.”

Read more on the ratings.

The 47 organisations in the following two lists face a tough challenge to meet the requirements of the CQC’s new registration system (five appear on both lists).

Trusts rated ‘weak’ on quality

Royal Cornwall Hospitals NHS Trust

Maidstone and Tunbridge Wells NHS Trust

West London Mental Health NHS Trust

Mid Staffordshire NHS Foundation Trust

Great Western Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust

Royal West Sussex NHS Trust

The Dudley Group of Hospitals NHS Foundation Trust

Redbridge Primary Care Trust

Cumbria Partnership NHS Foundation Trust

South West London and St George’s Mental Health NHS Trust

South Central Ambulance Service NHS Trust

North Bristol NHS Trust

Barking, Havering and Redbridge Hospitals NHS Trust

Barts and the London NHS Trust

Havering Primary Care Trust

Tower Hamlets Primary Care Trust

Barking and Dagenham Primary Care Trust

Coventry and Warwickshire Partnership NHS Trust

Worcestershire Mental Health Partnership NHS Trust

Trusts that have never scored above ‘fair’ for quality and finance

Barking, Havering and Redbridge Hospitals NHS Trust

Bedfordshire Primary Care Trust

Buckinghamshire Primary Care Trust

Cambridgeshire Primary Care Trust

East and North Hertfordshire Primary Care Trust

East Sussex Downs and Weald Primary Care Trust

Enfield Primary Care Trust

Great Western Ambulance Service NHS Trust

Havering Primary Care Trust

Hillingdon Primary Care Trust

Hounslow Primary Care Trust

Hull Teaching Primary Care Trust

Leeds Teaching Hospitals NHS Trust

Lewisham Primary Care Trust

Luton Primary Care Trust

Maidstone and Tunbridge Wells NHS Trust

Norfolk Primary Care Trust

North Lancashire Teaching Primary Care Trust

North Staffordshire Primary Care Trust

North Yorkshire and York Primary Care Trust

Royal Cornwall Hospitals NHS Trust

Royal National Orthopaedic Hospital NHS Trust

Sandwell Primary Care Trust

Scarborough and North East Yorkshire Health Care NHS Trust

Stoke On Trent Primary Care Trust

Surrey and Sussex Healthcare NHS Trust

Surrey Primary Care Trust

Waltham Forest Primary Care Trust

Warwickshire Primary Care Trust

West Hertfordshire Primary Care Trust

West Kent Primary Care Trust

Wiltshire Primary Care Trust

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One response to “47 trusts must improve performance ratings”

  1. mct.morrison says:

    Interesting list! Why are some ‘poor’ Trusts given Foundation status? And either some ‘centers of excellence’ are far from excellent, or the ‘rating system’ is not showing a proper reflection of the standard of care.
    Retired Orthopaedic Surgeon

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